1.1 How do I sign up for a personal account?
There is a 'login/signup' button in the upper right corner of the site. Then it is necessary to specify: E-mail, Password, Name, Phone number. In the field 'Partner' will be displayed login partner, if you register through a referral link. Check the box next to 'I agree to the processing of personal data'. Click 'Register'.
1.2 The 'Register' button is inactive
Try another password, at least 8 characters long, without special characters.
1.3 Can't log in to my personal account after registration error
You may not have emailed your registration, please follow the link in the email.
1.4 Registration confirmation email is not received.
Please check your spam folder.
1.5 How do I get verified?
After successful registration, you must click "Pass KYC" and follow the step-by-step prompts to download documents for verification.
1.6 What documents must be submitted for verification?
-ID card
-Driver's license
-License of residence
Use a document from the list to confirm your address
1.7 Why do I have to provide my documents?
Our company is officially registered and licensed to operate. Providing documents and personal information is necessary only for your safety. Panjang Refined Coal has no access to your documents, the verification and validation procedure is carried out by a third party, an independent personal data processing company licensed by the China Tax Inspectorate and internationally certified.
2.1 How to make an investment?
You can choose an investment package, and then deposit funds according to the conditions of the package. You can either deposit funds using the funds on your balance or you can choose a convenient way to transfer funds (bank cards, cryptocurrencies, etc.).
2.2 What payment methods do you accept?
We give you several ways to top up your balance:
- with a bank card (bank commission will be 20%)
- By cryptocurrency or electronic dollar (USDT)
You may also use other methods by contacting technical support:
- Using PayPal
- Using Perfect Money
- Using Payeer
2.3 Do you charge a deposit fee?
Gpibs will credit you the full amount based on the current market rate of your chosen cryptocurrency.
Keep in mind that it may make more sense if you make one larger deposit instead of several smaller ones because of the network fees you will pay when sending from your own wallet or preferred exchange platform.
Some exchange platforms, for example, deduct up to $20 for withdrawing Tether (USDT) [ERC20].
Please note, if you invest with a bank card, our Chinese banks charge a 20% fee, so we recommend you to invest with other payment methods.
2.4 I made a deposit a few hours ago, but it hasn't come yet, what should I do?
In most cases, all deposits will arrive within 30 minutes or more because it requires several confirmations on the blockchain. Our system checks for new deposits every few minutes. Please wait at least 24 hours after making a deposit until you contact our support team about missed transactions.
2.5 Can I fully invest my "total account balance" in one plan?
Of course. Your balance is your money held in your Panjang Refined Coal account. You can invest it in one or more areas, or you can withdraw it to your personal account.
2.6 Can I invest my money in several installments?
Of course. Your money that you send to the company's account will be stored on your balance. You can replenish your balance with several transactions and after that open a new deposit with these funds.
2.7 I accidentally made a second payment to the same wallet address. Now my balance does not change anymore.
Don't worry if you send another transaction to the old wallet address you used to fund your Gpibs account.
Your money is safe!
Unfortunately, our system does not automatically check balances of the addresses you use. So our team has to manually review and check the value of the transaction when you sent it. The amount will then be credited to your account.
So if you sent money to an old address, wait 24 hours until the transaction is fully validated on the blockchain.
After those 24 hours, please contact our support team so we can take care of it!
2.8. In what fiat currency does your company operate? In what currency will my deposit be credited?
Our system and all internal processes are settled in U.S. dollars . Once your transaction is confirmed, your account will be credited with the correct value in US dollars based on the specified market price. Thus, you can safely invest without worrying about price fluctuations in the cryptocurrency market.
2.9 I made a deposit. When will I start receiving dividends?
You will start receiving dividends the next day.
2.10. How do I transfer funds to another currency?
Currency conversion is available only on wallets. To do this, select a wallet, click Transfer - Currency Conversion, select a wallet to which you want to transfer funds, specify the amount and click "Transfer".
2.11. What is the minimum amount to invest?
The minimum amount to invest in our company is $300. By investing this amount, you will open a package "INSTALLATION OF PRODUCTION EQUIPMENT" with a yield of 151,9% ROI.
3.1 Can I have several active deposits?
Yes, you can open an unlimited number of deposits. If you already have an open investment plan and want to open a new one - just open your personal cabinet and choose the direction in which you want to invest.
3.2 Can I cancel my investment plan early?
Because your funds are invested directly in materials/manufacturing/construction/labor, we cannot make any refunds. You can withdraw funds from your balance to which you receive daily dividends from your investment
3.3 How can I track my investments?
In your personal cabinet you can observe the statistics of your profitability. Your income depends on your investments as well as on your invited partners
3.4 How often will I receive dividends after opening a deposit?
Your dividends accrue at intervals from your investment plan. For example, with oil and gas financing, accruals are made daily. If you open a green energy investment plan, you will receive a profit at the end of the month along with your deposit
3.5 Can dividends be reinvested?
Our company does not provide an automatic reinvestment function. If you want to invest your dividends back into the company, you can open new deposits from the funds you will receive thanks to already open deposits as well as thanks to income from the referral program.
4.1 How often can I withdraw funds?
You can withdraw funds daily, except on weekends: Sundays
4.2 Is there a limit on the amount of withdrawal? What is the minimum amount?
No restrictions. You can withdraw any amount.
4.3 Will there be a withdrawal fee?
Withdrawal commission is solely due to the BlockChain system. The company does not charge you any fees for withdrawing or depositing funds. The exception is a bank card. Investing or withdrawing funds using a bank card, the bank commission may be up to 20% (depending on which bank you use).
4.4 Can there be different ways to invest and withdraw funds?
You can deposit and withdraw funds using any convenient method offered by the company.
4.5 How long can it take to withdraw funds?
Normally, this happens within 60 minutes. But in rare cases, it can take up to 24 hours.
4.6 I requested a withdrawal more than 24 hours ago, but I still haven't received anything.
Make sure you have submitted the correct application. If you entered the wrong wallet address, we won't be able to withdraw your funds. If the request was made correctly, please contact our technical support and we will help you to solve your problem.
5.1 How does it work?
Thanks to the referral program, you can earn without attracting your own investments. Thus, you can invite potential investors and receive 5% of their total income.
5.2 How many referral partners can I have?
5.3 How many levels are there in the referral program?
2. Partner program is available to the participant after activation of the deposit of more than 5.000$. Promote your referral link, and you will receive 5% of profitability of your partners who use our services. That is, after your partner makes a deposit on the platform, you will receive 5% of his daily income until the end of the funding period.
5.4 Do I get 5% of my partner's investment in the partner program?
Your income is directly related to the income of your partner. You will receive 5% of his daily dividends after the activation of the deposit of more than 5.000$
5.5 Can I invite my relatives?
Yes, you can.
5.6 How do I register a partner?
For your partner to be in your referral network, just send him your referral link and have him go through the registration process.
5.7 Where can I find my referral link?
You can find your referral link in your personal cabinet on the home page.
5.8. My partner accidentally registered through a link other than mine.
If your partner did not register through your referral link, you and your partner should write to technical support to let them know that this problem is relevant for both investors. After confirmation, we will correct this error.
5.9 Where can I find my apline who invited me
Many people want to know who invited them to our Gpibs platform.
This is because some people need help and want to contact the person who promoted us.
Unfortunately, if the promoter chooses to, he may hide his username, real name and investment from his invited friends, so there is no way to know who he really is.
For privacy reasons, we cannot share your above line with you when you contact us directly.
6.1 Are multi-accounts allowed?
Multi-accounts are NOT allowed. In the case of suspicious account activity for dual accounts, KYC verification will be required. If we find that you have created 2 or more active accounts, we will block your funds.
6.2 Will I incur any losses?
No, we provide our customers with protection and security by placing them in an impenetrable area and protecting them from all kinds of possible risks.
6.3 Can we make money before or without investment?
Yes, you absolutely can make money online by giving your referral links to people. Referral income will be credited to your respective wallet as soon as they join and activate their account. Withdrawals are only allowed after you invest.
6.4. the website page is not displayed / displayed incorrectly
You may have an extension or plugin installed in your browser that affects the display of pages. This can often be Google Translator. You can refresh the page by pressing Ctrl+F5 if you are using the computer version of the site.
6.5 How do I change my email if I can't access it?
In this case, you need to send an application to e-mail: [email protected] In the letter, please specify your name, the reason for changing the E-mail and attach a self photo with a document proving your identity and a sheet with today's date. Also in the letter specify the old and new E-mail.
6.6. In what areas does Panjang Refined Coal operate?
Panjang Refined Coal operates in more than 15 areas:
-Field development
-Refining and marketing of petroleum products
-Small, medium and complete overhaul of transport roads
-Construction of bridges and railroads
-Development of pits, pipelines and sewers
-Design and construction of power plants
-Installation of heating units
-Recycling
-Sale and installation of solar modules
-Creation of wind turbines and blades
-Development and use of geothermal sources
-Development of mineral deposits
-Production and sale of coking coal
-Production of carbon and special steel products
6.7. How do I change my account password?
To change your password, go to your personal cabinet under "settings" and go to change your password. Then you need to log in to your email account and confirm the password change.
6.8 How is profit generated?
Panjang Refined Coal operates in more than 15 areas:
-Field development
-Refining and marketing of petroleum products
-Small, medium and complete overhaul of transport roads
-Construction of bridges and railroads
-Development of pits, pipelines and sewers
-Design and construction of power plants
-Installation of heating units
-Recycling
-Sale and installation of solar modules
-Creation of wind turbines and blades
-Development and use of geothermal sources
-Development of mineral deposits
-Production and sale of coking coal
-Production of carbon and special steel products
And also other directions.
Our company is a leader in the list of Chinese companies in the heavy industry. For more than 20 years, the company has been able to fully automate such areas as: Gas, oil, coal and mineral extraction. Construction of power plants, transport and railroads as well as mine engineering. By investing your money in one of the areas, you invest in the construction/production/design process (etc.). Thanks to the minimum costs and maximum efficiency of our strategies, our company gets the maximum profit from each direction in which it operates. If the company fails to meet the quarterly plan in one area, other areas make up for unplanned expenses or lack of profit. In this way, the company diversifies its profitability through diversified heavy industry activities.
6.9 Where is the company's main office located?
Our main office is located at: Gangou Bridge Liupanshui 553536 China
6.10. Who can become an investor?
To become an investor of our company, you must be over 18 years old, you must have a bank card or a crypto-purse.